7 jobs found

Job Summary: The Network and Systems Administrator is responsible for the day-to-day operation of HRplus Software’s IT systems and networks. The ideal candidate will organize, supervise, and assist in installation and support of the HRplus Software’s computer systems, including servers, local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. Many of these systems are cloud-based. The Network and Systems Administrator will also assist in resolving client time clock issues and will function as 2nd Tier support. Key Responsibilities: • Determine the organization’s needs in a network and computer system before building it out. • Oversee installation of all network hardware and software and necessary systems upgrades and repairs. • Help maintain network and computer system security and ensure that all systems are operating correctly. • Collect and analyze data to evaluate network/systems performance and help make...

JOB SUMMARY:   HRplus Application TRAINER The HRplus Application Training Officer plays a critical role in identifying skills gaps, conducting needs assessments and implementing tailored training programs for HRplus Software’s staff.  This role ensures the effective application of the HRplus application by monitoring post-training performance and fostering an environment of learning and professional development.  Success in this position requires a non-judgmental approach and a supportive attitude toward staff growth.   RESPONSIBILITIES: Facilitates HRplus application skills acquisition and maintenance for employees. Maintains a comprehensive understanding of the HRplus application and its modules including new developments. Creates training manuals and documentation in various formats. Conducts detailed needs assessments to identify skills gaps and addresses them through training. Monitors employee performance post-training in...

Job Overview:  The Project Manager is Responsible for developing comprehensive project plans (design, build, test, train, manage change, communicate, activate) to organize middle to long-range projects.  He/she is also responsible for financial, risk, and stakeholder management and acts as a project leader, demonstrating information technology expertise, and translating that expertise into client solutions. Responsibilities include: Plans, establishes, maintains, and regularly updates project schedules on assigned projects. Manages communication and distributes documentation between the company and clients. Communicates this data to key stakeholders and project sponsors on a timely basis. Monitors, reports and controls costs on assigned projects within estimated project margin. Reports, forecasts, and presents project financial activity to the Projects Implementation Manager. Manages the project schedule, budgets, and client satisfaction....

Job Summary: As an HRIS Implementation Consultant , you will be responsible for leading and managing the implementation of HRplus' Human Resources Information System (HRIS) projects for our clients. Your primary focus will be on understanding client requirements, configuring the HRIS, and ensuring a successful and seamless implementation process. This role requires a combination of technical expertise, project management skills, and the ability to effectively collaborate with clients and internal teams. Key Responsibilities: Lead HRIS Implementations: o Spearhead the implementation of HRplus' HRIS projects for clients, ensuring tailored solutions that meet client requirements. o Oversee the entire project lifecycle from initiation to go-live, ensuring successful delivery of HRplus’ HRIS solution. Project Management: o Manage project timelines, milestones, and deliverables, ensuring project objectives are met within budget and timeline constraints. o Track and...

JOB ROLE: SALES OFFICER - JAMAICA This is a full-time, permanent, remote role for a Sales Officer in Jamaica. The Sales Officer will be responsible for identifying and acquiring new medium and large customers in Jamaica. They will develop and execute sales strategies, build and maintain relationships with clients, conduct sales presentations and demonstrations, and negotiate contracts. The Sales Officer will collaborate with the HRplus’ team to ensure customer satisfaction and achieve sales targets. REQUIREMENTS AND SKILLS • Demonstrated sales experience in the software or technology industry • Strong communication and interpersonal skills • Proven ability to meet sales targets and drive revenue growth • Knowledge of Human Resources, Payroll, or related domains will be an asset • Excellent negotiation and persuasion skills • Self-motivated and able to work independently • Experience in B2B sales and working remotely is a plus...

JOB SUMMARY: HELP DESK OFFICER The Help Desk Officer acts as the first point of contact to resolve clients’ technical and functional issues. The individual must have good customer and personal interaction and communication skills and work well in a team environment. The Officer will be required to interact and coordinate with software developers and other team members daily to resolve clients’ issues as required. They must have good project/task/time management skills and the flexibility to adjust quickly to different tasks, to provide support and technical advice to clients via phone, email or the ticket system. RESPONSIBILITIES: • Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. • Resolves technical problems and answer queries by telephone/online/email in support of external customer computer hardware, software, network. • Maintains and updates records on the Help Desk system. • Alerts management...

The Implementation Specialist acts as a liaison between IT and clients by opening and maintaining lines of communication to offer application solutions and improve client satisfaction; completes business requirements, executes business cases in support of solution projects, and acts as a single-point-of-contact (SPOC) for business solution implementation and configuration based on client’s documented needs.     RESPONSIBILITIES : •    Understand project/customer business requirements and perform gap analysis visualizing as-is and to-be scenarios. •    Act as single-point-of-contact for any functional aspect of the application and its features. •    Create and own the detailed functional design that meets business requirements by leveraging the capabilities available in the HRplus application. •    Bridge the gap between business stakeholders and technical team to enable successful delivery of technical...