(Archived) TECHNICAL SALES & MARKETING REPRESENTATIVE- AUDIO VISUAL DEPARTMENT

1. Job Function

Summary of job function: The Technical Sales & Marketing Representative will be responsible for achieving maximum sales profitability, growth and account penetration by effectively selling the company’s line of audio visual and Education equipment and/or related services. Personally, contacts and secures new business accounts/customers.

2. Principal Duties and Responsibilities

· Promotes to /sells to / secures orders from existing and prospective customers.

· Demonstrates services and products to existing/potential customers and assists them in selecting those best suited to their needs.

· Establishes, develops and maintains business relationships with current and prospective customers in the assigned territory/market segment to generate new business.

· Develops clear and effective written proposals/ tenders/quotations for current and prospective customers.

· Coordinates sales effort with marketing, sales management, accounting, logistics and management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

· Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

· Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends.

· Meeting Department KPI.

· Performs any other duties as assigned.

3. Required Competencies

· Excellent communication skills both written and oral

· Ability to plan and organize and prioritize

· Ability to analyze data, identify trends and recommend solutions to improving customer satisfaction

· Ability to monitor and evaluate the work flow of projects.

· Willingness to work a flexible schedule.

4. Qualifications and Experience

· A Minimum of Five (5) CXC O' Levels

· 5+ years of sales experience (technology sales would be an asset)

· Ability and willingness to learn and apply new technologies quickly

· Must be proficient in Microsoft Office

· The ability to multitask effectively

· Excellent analytical and communication skills

· Dynamic and strong interpersonal skills.

· Experience in audio visual equipment would be considered an asset

5. Knowledge, Skills and Abilities

• Excellent computer skills, including Word and Excel in a Microsoft Windows environment.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Able to exhibit a high level of confidentiality.
• Excellent organizational skills.
• Must be able to identify and resolve service problems in a timely manner.
• Must be able to gather and analyze information skillfully.
• Relationship builder.