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Merchandising Supervisor

Massy Distribution (Trinidad)

Last Updated: 10/03/22

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Job Description

JOB PURPOSE
Lead the Merchandising Team in designated retail environment to support the Sales and Marketing effort in the achievement of volume and profit objectives.

The organisation remains committed to creating value and transforming life through a spirit of service. All activities must therefore conform to the policies, procedures and customer service standards set by the organisation and with all legal and statutory requirements.


KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Manage the implementation of agreed Merchandising Initiatives – Plannogramming, Communication (POP Strategy), Promotions.
• Coach and Co-ordinate Merchandisers in order that trade marketing representation in retail chain outlets are superior to the competition in respect of both availability and visibility.
• Establish close working relationships with the trade to gain high levels of trade support and loyalty whilst enhancing understanding of the trading environment.
• Keep Merchandisers fully informed at all times of objectives, progress and future action plan in order that effective in-store activities can be implemented.
• Timely submission of trade marketing and distribution information – Competitive Intelligence, Consumer and Customer Feedback, General outlet performance – to ensure that the Sales and the Brand Marketing team are fully informed at all times.
• Perform trade visits and audits on a weekly basis.
• Collect the merchandisers’ work sheets and prepare pay sheet information.
• Prepare fortnightly reports on merchandising and trade issues.
• Assist the Merchandisers on the trade to ensure proper positioning of products.
• Assist and develop Team Leaders in the daily administration of merchandisers as assigned.
• Meet with key customers on a regular basis to build a business relationship.
• Coach team members in the execution of their duties, on the job training and problem solving in which 80% of time is spent in the market place or with teams.
• Prepare and present at monthly meetings with teams.
• Assist in other areas of work based on the needs of the department and any other area as necessary in support of Company activities.
• All responsibilities and accountabilities must be executed in accordance with the company’s Customer Service Management System (CSMS), Quality Health and Safety Environment (QHSE) and Business Continuity Management System (BCMS) policies and practices.

KNOWLEDGE & SKILLS
Requirements
• Team player
• Customer focused
• Good interpersonal and communication skills
• Confidential & Professional
• Ability to work in a dynamic environment with minimum or no supervision
• Supervisory skills
• Must own a reliable working vehicle and cell phone
• Confidential & Professional
Qualifications & Experience
• 5 O’ Levels including English and Mathematics
• 3 years experience in a supervisory position and Customer/Sales environment
• Valid driver’s permit
Computer Skills
• Microsoft Office Suite
• Knowledge of Trend SX Enterprise



Company Details

Trincity, TT, Trinidad And Tobago
Massy Distribution is widely known as the largest multi principal distribution company in Trinidad & Tobago. We are dedicated to enhancing the experience of our customers by providing a wide range of quality products and services. We are also part of the MASSY Group which has companies across the distribution, industrial equipment, energy & industrial gases and proper...