JOB SUMMARY: TECHNICAL PAYROLL SUPPORT OFFICER; FULL-TIME; PERMANENT
The Technical Payroll Support Officer is responsible for managing and overseeing the technical aspects of payroll processing under the guidance and supervision of the Payroll Development Manager. These duties require an IT background, a strong understanding of payroll systems, attention to detail, and knowledge of relevant laws and regulations.
RESPONSIBILITIES:
§ Accurately process and validate payrolls, including calculation of taxes, salaries, deductions, benefits, retroactive payments.
§ Maintain and troubleshoot payroll software and systems, ensuring they are up-to-date and functioning correctly.
§ Ensure payroll practices comply with territory-specific tax and labour laws and regulations.
§ Manage and safeguard payroll data, performing regular audits to ensure accuracy and integrity.
§ Generate and analyze payroll reports for client submission and regulatory compliance.
§ Address and resolve payroll-related issues and employee inquiries.
§ Maintain accurate records of payroll transactions and employee information.
§ Assist in developing and updating payroll policies and procedures.
· Correctly configure the HRplus application according to client payroll specifications.
· Work with clients to ensure that accurate data is provided to HRplus in a timely manner.
· Validate and upload payroll data into the HRplus application.
· Identify and communicate any gaps with respect to clients’ needs or the software’s output.
· Any other related duties.
QUALIFICATIONS:
· Degree in Information Technology, Accounting, Business Management or any combination of related qualifications and relevant industry experience.
· Certifications in Data Analysis; Knowledge of Excel at Intermediate Level is required.
· At least three (3) years of experience in a similar role, running multiple payrolls with different pay frequencies and treating with Statutory payments.
· Working knowledge of HRIS preferred.
HRplus Software Limited’s business is the development, sales and support of Enterprise Resource Planning (ERP) systems in the area of Human Resources, Payroll, Time and Attendance, and Pension Administration systems. The company has over 250 large and medium-sized customers and serves over 150,000 employees each month.
At HRplus Software, our team is continuously doing research and development to meet the ever-changing needs of the market. We were among the first to enter the web-based application arena and continue to strive ahead of our competitors by ensuring that new functionality and trends are integrated into our application. We have been in the business of payroll, human resources and time and attendance for over 25 years and today, millions of employee transactions are managed each year using our 20-plus applications in over 24 countries! We currently have offices in 2 countries and over 65 employees operating out of 3 countries.
HRplus' customers include large multi-national Fortune 500 companies in banking, services and manufacturing, brand name hotels, exclusive hotels, many Government and State enterprises including central banks and utilities, large manufacturers, international energy companies, large brand name retail stores in fast food, conglomerates, as well as many other medium businesses in every sector.