Oct 03, 2023
BUSINESS ANALYST: CUSTOMER RELATIONSHIP BUSINESS UNIT JOB SUMMARY: This function entails maintaining lines of communication with existing HRplus Software clients to offer application solutions and improve client satisfaction. The incumbent is expected to periodically liaise with clients to assess if they are maximizing the use of the application to achieve operational efficiencies. Should gaps be noted, the Business Analyst will advise and support the client accordingly, ensuring that they are effectively using the application. RESPONSIBILITIES INCLUDE:
Support the Customer Relationship Manager in the implementation of plans and initiatives to improve and enhance the perceptions and experiences of HRplus’ existing clients;
Periodically check-in with clients, particularly end-users, to ensure that they are comfortable using the application and to inform them of applicable new features and bug fixes; ...
HRplus Software Limited
El Socorro Rd, San Juan, Trinidad and Tobago
Permanent (Full Time)